Customer Service Issues
Professional Mediation: Have a dispute with a company? Let me negotiate on your behalf to reduce costs, dispute charges, or find better solutions.
Benefit: Save money and gain peace of mind.
Virus, Malware, and Ransomware Protection
Robust Protection for Your Devices: I'll set up top-notch antivirus software to protect against viruses, malware, and ransomware. Many internet service providers offer free protection—let me review your services and get you secure.
Benefit: Peace of mind knowing your devices are safe from malicious threats.
Online Privacy and Security
Safeguard Your Digital Life: Protect yourself from fraud and data theft by removing your online footprint and securing your sensitive information. I'll set you up with monitoring solutions to keep you safe.
Benefit: Enhanced privacy and protection from cyber threats.
Multifactor Authentication and Passkeys
Secure Your Accounts Without Hassle: Use multifactor authentication and passkeys to protect your accounts. No more entering passwords—these tools are built into iOS, Android, Windows, and Mac devices.
Benefit: Increased security and ease of access for all your accounts.
Endpoint Management
Stay Secure, Stay Updated: I'll monitor and manage your Windows computers to ensure all security patches and updates are in place. If you need specific software installed or uninstalled, just open a helpdesk ticket, and I'll take care of it.
Benefit: This keeps your systems secure and efficient without you lifting a finger.
Remote Support
Instant Help at Your Fingertips: Whether your computer is acting up or you need help with software installs, account setups, or new device setups, I’m here to assist you remotely.
Benefit: Quick fixes and setup assistance without the need for in-person visits.
Hardware Support
Expert Handling for Your Hardware: I provide comprehensive support for all your hardware needs, ensuring your systems run smoothly and efficiently.
Benefit: Minimize downtime and maintain productivity with reliable hardware support.
Phone System Support and Installation
Modernize Your Communication: Upgrade your phone system to enjoy features like auto attendants, voicemail-to-email, and automated call queues. Plus, save money with the latest systems.
Benefit: Improved communication, reduced costs, and enhanced business operations.
Website Building
Professional Websites Made Easy: Get a user-friendly, professional website that enhances your online presence. Need a new domain or company email with spam protection? I've got you covered.
Benefit: A strong online presence that attracts and retains customers.
SEO Optimization
Boost Your Visibility: Enhance your website’s visibility and search engine rankings through targeted SEO strategies.
Benefit: Increased traffic and a higher chance of being discovered by potential customers.
Systems Solutions
Integrate and Automate: Connect various systems and software to work together seamlessly, improving your overall efficiency. Whether it's customer tracking, ticket handling, or boosting sales productivity, I've got the solution.
Benefit: Streamlined processes and improved productivity.
Unlock the full potential of your business with my comprehensive range of services. From modernizing your phone systems and enhancing your online presence to providing expert hardware support and robust cybersecurity measures, I am dedicated to ensuring your operations run smoothly and efficiently. Whether you're looking to integrate and automate systems, boost your website's visibility, or secure your digital environment, Benjamin-Mark is here to provide tailored, reliable solutions. Let's work together to elevate your business to new heights.
Benjamin-Mark
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