Technology Solutions

With two decades immersed in the ever-evolving worlds of telecommunications and IT, coupled with an Associate of Applied Science degree in Network Technology, I've built a deep understanding of what it takes to create effective and efficient technology solutions. Drawing on this extensive experience, I'm dedicated to providing both home users and businesses with cost-effective, and often outside-of-the-box, strategies to meet their technology needs. Explore this page to discover how my expertise can help you navigate the complexities of technology and achieve your goals.

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Decades of Hands-On Expertise

Access to a wide range of high-quality products and services

Cost-Effective Strategies

Get technology solutions that respect your budget. I focus on finding efficient and affordable options for both home and business, maximizing value without compromising on quality or performance.

Education

My Associate of Applied Science degree in Network Technology provides a solid academic grounding, ensuring solutions are built on sound principles and best practices in IT

Innovative & Tailored Solutions

Expect more than just standard approaches. With a knack for "outside-the-box" thinking, I develop creative and customized solutions designed to uniquely address your challenges and opportunities.

Remote Support

Need tech help without the hassle? Remote Support is here to provide quick and cost-effective solutions right when you need them. Using secure and trusted platforms like TeamViewer and Action1 (depending on your service needs), I can troubleshoot and resolve your computer issues remotely, eliminating the need for you to disconnect and transport your device. Enjoy the convenience of expert assistance delivered directly to you, with a focus on security, safety, and getting you back up and running fast.

I need Remote Support

Aura

Take control of your online privacy and security with Aura's comprehensive suite of protection services, designed to safeguard you from today's digital threats. Aura goes beyond basic security, offering specialized features to protect your personal information and identity:

Online Data Removal: Reclaim your privacy by letting Aura actively remove your personal information from data broker sites, reducing your digital footprint and minimizing your exposure to unwanted solicitations and potential risks.
Spam Call Protection: Silence unwanted interruptions and reclaim your peace of mind with Aura's robust spam call protection, filtering out nuisance calls and robocalls before they even reach you.
SMS Protection: Shield yourself from phishing attempts and malicious links sent via text message. Aura helps identify and block suspicious SMS messages, adding an essential layer of defense to your mobile communication.
Account Protection: Fortify your online accounts against unauthorized access. Aura monitors your accounts for suspicious activity and provides alerts, helping you proactively secure your digital identities.
Identity Theft Protection: Rest easy knowing you have powerful identity theft protection in your corner. Aura monitors for identity theft in real-time and provides alerts, along with comprehensive resolution services and insurance to help you recover in the event of identity theft.

Benefits of Aura's Protection:

Enhanced Privacy: Reduce your online exposure and take back control of your personal data with proactive data removal.
Reduced Annoyance & Increased Safety: Eliminate spam calls and filter malicious SMS messages, creating a cleaner and safer communication experience.
Proactive Security: Gain peace of mind knowing your accounts and identity are being actively monitored and protected against threats.
Comprehensive Identity Theft Support: In the unfortunate event of identity theft, Aura provides the support and resources you need to recover and restore your identity.

Let Aura be your trusted partner in navigating the complexities of online security and privacy, providing you with the tools and protection you need to stay safe in today's digital world.

I'm Interested in the great benefits of Aura

Malware, Virus, Ransomware and Centralized Management with BitDefender

In today's digital world, staying ahead of online threats is essential for both your home and business. Comprehensive Protection against Viruses, Malware, and Ransomware is no longer optional – it's a necessity. That's where Bitdefender comes in, offering industry-leading security to safeguard your devices and valuable data from the ever-evolving landscape of cyber threats.

I can set you up with Bitdefender and ensure your computers are always secure, providing robust defense against viruses, malware, and crippling ransomware attacks. And with Bitdefender Central, managing your security is easier than ever.

Benefits of Bitdefender Central:

Centralized Security Management: Effortlessly manage the security of all your devices – computers, laptops, and mobile devices – from one user-friendly online platform.
Real-Time Monitoring & Alerts: Stay informed about your security status with instant alerts and a clear overview of all protected devices.
Remote Security Actions: Remotely run scans, fix issues, and manage security settings on any device, from anywhere, giving you ultimate control.
Simplified Setup & Deployment: I handle the initial setup and configuration, making it easy to get comprehensive protection up and running quickly, without technical headaches.
Peace of Mind, Always Secure: Rest easy knowing your devices are constantly protected with Bitdefender's award-winning technology, and that I'm here to ensure your security is always up-to-date and running smoothly.

Whether it's for your home computers or your entire business network, let me set up and manage Bitdefender for you, providing robust, reliable protection and the convenience of Bitdefender Central. Focus on what matters most, knowing your digital world is in safe hands.

I'm Interested in Bitdefender

Endpoint Management

Ensure your business is always secure and running smoothly with Endpoint Management powered by Action1. In today's evolving threat landscape, keeping your computers patched and up-to-date is critical. Action1 allows for centralized endpoint management, ensuring all your business computers, regardless of location, receive the latest security patches and software updates automatically.

Benefits of Endpoint Management with Action1:

Enhanced Security: Action1 proactively patches vulnerabilities, minimizing your risk of cyberattacks and data breaches by ensuring systems are fortified with the latest security updates.
Improved Compliance: Maintain regulatory compliance by consistently applying necessary patches and updates across your entire computer fleet, providing audit trails and reporting.
Increased Efficiency: Automate patch deployment and software updates, freeing up your IT staff from manual, time-consuming tasks and allowing them to focus on strategic initiatives.
Reduced Downtime: By keeping systems current and healthy, Action1 helps prevent system instability and failures caused by outdated software, minimizing disruptions and maximizing productivity.

I'm Interested in Endpoint Management

Smart Home Solutions

Transform your home into a Smart Home and experience the convenience and efficiency of automated living! I can guide you through every step of the smart home journey, from initial setup to seamless daily use. Whether you prefer the voice-activated power of Amazon Alexa or the intelligent ecosystem of Google Home, I'll help you choose the right platform and devices for your needs and preferences.

My Smart Home Automation services include:

Account Setup & Device Selection: I'll assist you in creating your smart home account and choosing the right smart devices – lights, thermostats, security systems, and more – that fit your lifestyle and budget.
Device Installation & Configuration: Take the guesswork out of setup! I'll handle the installation and configuration of your smart devices, ensuring they are properly connected and working together seamlessly.
Custom Automation Creation: Unlock the true potential of your smart home with personalized automations. From automated lighting schedules to voice-controlled routines, I'll create custom automations that simplify your life and enhance your home's functionality.
Personalized Training & Support: Feel confident and in control of your new smart home. I'll provide comprehensive training on how to use your devices and manage your automations, and offer ongoing support to answer your questions and ensure a smooth experience.

Let me help you create a smart home that's not just technologically advanced, but also perfectly tailored to your needs and easy to enjoy. Embrace the future of home living today!

I'm Interested in Smart Home Solutions

Website Design, E-Mail & Domain Names

Ready to establish a powerful online presence? Let's build you a website that not only looks great but also works hard for you. I offer comprehensive website design services, along with seamless email and domain name solutions, all built with modern features and robust security in mind. Imagine engaging your visitors with integrated live chat, capturing leads effortlessly through online forms, and offering interactive solutions that set you apart. My focus is on creating websites that are not just visually appealing and modern, but also secure and safe for both you and your visitors, ensuring a professional and trustworthy online experience.

I'm Interested in getting a website

VoIP Solutions powered by Zoom

Elevate your business communications with VoIP Solutions powered by Zoom Phone. In today's fast-paced world, effective communication is crucial, and Zoom Phone delivers a robust and feature-rich cloud-based phone system designed to streamline your operations. I can set you up with a complete VoIP solution that includes:

Automated Attendant: Ensure every call is professionally answered and efficiently routed with a customizable automated attendant.
Voicemail: Never miss a message with reliable voicemail services, accessible from anywhere.
Business Texting: Connect with customers and colleagues through convenient and efficient business texting.
Office Hours: Manage call flow effectively by setting specific office hours and after-hours call handling.
Call Routing & Call Queues: Intelligently route calls to the right team or individual, and manage call volume with efficient call queues, ensuring no customer is left waiting indefinitely.

Benefits of Zoom Phone VoIP Solutions:

Cost-Effective Communication: Reduce your traditional phone expenses with a cloud-based VoIP system that offers competitive pricing and eliminates the need for costly on-premises hardware.
Enhanced Professionalism: Present a polished and professional image to your clients with features like automated attendants and business texting.
Improved Customer Service: Ensure efficient call handling and routing, leading to faster response times and improved customer satisfaction.
Increased Flexibility & Scalability: Easily scale your phone system up or down as your business needs change, and enjoy the flexibility of a cloud-based system accessible from anywhere.

With Zoom Phone VoIP solutions, you gain a powerful and cost-effective communication platform that enhances efficiency, professionalism, and customer service.

I'm Interested in VoIP Phone Service

Benjamin Mark